Every question answered. Every opening filled.
Front Desk puts a receptionist on your website that answers the questions you get all day, screens who needs what, and books them straight into your calendar — around the clock, in your brand.
Half your calls are questions with known answers. The other half want an appointment — and they only called because your website couldn't book one. After 5pm, both halves hit voicemail.
Voicemail is where customers go to become someone else's customers. Front Desk answers, screens, and books — 24/7.
How it works
Answers the questions you get all day.
Hours, services, insurance, pricing, what to bring — the concierge is loaded with your real answers, so it responds like someone who works there.
Screens like your best hire.
New or returning, what they need, how soon — the right questions in the right order. Medical settings get a hard stop that sends emergencies to 911, no exceptions.
Books into a real calendar.
Its own availability engine with your rules — services, providers, buffers. Time-zone correct and double-booking-proof, with a confirmation on the spot.
Reschedules without a phone call.
Every booking comes with a self-serve link, so the Tuesday shuffle happens on the customer's screen instead of your phone line.
Overflow has somewhere to go.
Anything it shouldn't handle becomes a callback request with the context attached. Connect a phone number, and it can absorb after-hours overflow by texting callers a booking link.
Yours, in your brand.
It lives on your site with your name, your tone, your rules. The same engine runs a medical practice and a cleanout crew — yours is defined around your business.
A conversation, not a contact form
It answers like your best hire — and it always asks for the booking.
What you get
Month to month, done for you. A human answering service bills per call and still can't book an appointment. This answers everything and books it, all night.
Priced once we've seen yours
Front Desk is set up and run for you, month to month. What it costs turns on how many appointment types and providers you book, and whether a phone number is connected — so we quote it once, on a call, against your actual situation.
Talk to Blue Star about Front Desk
Tell us a little about your business and a person replies from hello@bluestarlogic.com — usually within one business day.